Support

We're here to help. Most questions are answered below — and if yours isn't, email us at hello@ashvara.io.

What does Cineo do?

Cineo is a full video, photo, and collage editor that runs entirely on your iPhone and iPad. It gives you a real multi-track timeline, cinematic filters and effects, animations, stickers, GIFs, doodle, text, a dedicated photo editor, and a collage maker — then exports in a tap. Nothing you edit ever leaves your device.

How do I start a project?

On the home screen pick one of the three modes at the top — Video Editor, Collage, or Photo — or tap the + button. Choose the clips or photo you want and you're straight into the editor.

How does the timeline work?

Add video, photos, audio, text, and stickers as layers. Drag the handles on a clip to trim it, hold a clip to reorder, and use the tool dock to add filters, effects, speed changes, animations, and more. Photos can move with a Ken Burns pan-and-zoom so stills play like real footage.

How do I add filters or effects?

Select a clip, tap Filters for 32 cinematic looks across 8 categories (with live previews), or Effects for looks like glitch, VHS, grain, and light blur. Use the intensity slider to dial it in, and apply to one clip or the whole project.

How do I make a collage?

Tap Collage, pick 2–25 photos, then choose from dozens of layouts. Adjust the gutter, corners, background, and aspect ratio, then Save to Photos or Open in Editor to keep working on it.

How do I edit a single photo?

Tap Photo, choose an image, and you get a dedicated photo editor — crop, filters, effects, stickers, text, and doodle — then Save to share or save the finished image. It's completely separate from the video editor.

Does anything I edit get uploaded?

No. Cineo edits and exports entirely on your device using Apple's frameworks. There's no account and no cloud — your footage never leaves your iPhone or iPad. (The one exception is the optional GIF search, which only sends your search term when you turn it on.)

What's included free, and what is Pro?

The full editor is free to use. Cineo Pro removes the watermark and unlocks 4K/60 and ProRes export plus every premium tool. It's available as a monthly subscription or a one-time lifetime purchase — your choice, no lock-in.

How do I restore my purchase?

Open Settings in the app and tap Restore Purchase. This uses your Apple ID through Apple to restore a previous Pro unlock on any device.

How do I manage or cancel a subscription?

Subscriptions are managed through Apple: on your device open Settings → your name → Subscriptions, choose Cineo, and change or cancel there. A lifetime purchase never renews and needs no management.

I found a bug or have a feature request.

We'd love to hear it — email hello@ashvara.io and tell us what you were doing and what happened. It genuinely shapes what we build next.